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If you’re not completely satisfied with your purchase we are here to help. If you’re product arrives and you believe it is not the same as described or pictured on our site then please read on for the next steps for a product return.
Your eskimo radiator or towel warmer has a 3 year warranty, from date of delivery.
Goods will only be accepted back in their original packaging within a reasonable time (7 days) and if such packaging and Goods are undamaged.
Goods will only be accepted back in their originally manufactured condition. The Seller accepts no liability for any additional parts returned.
The Seller may, at its discretion, issue a credit note for Goods which it will accept.
No Goods will be accepted for return unless first agreed in writing by the Seller.
The Buyer will be liable to pay the freight or shipping costs and any relevant taxes or duties to return the Goods.
RETURN UNIT PROCEDURES
Your first port of call with an RU is to contact us at [email protected] or by phone at 03 70181540
Our team will then complete a CNS (Concern Notification Sheet). We will then advise on the procedure best suited to your case.
If you have any specific questions that are not covered in the above details please feel free to ask us.
Thank you for shopping with us.
Eskimo engineers and manufactures the worlds best electric & hydronic heating appliances. Our products are handmade in the UK giving you the very best in design, quality and efficiency.
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Copyright 2021 @ Eskimo Heat. All Rights Reserved.