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Double Gordon FAQ

Below you will find a collection of questions and answers about the Double Gordon Heated Towel Warmer. If you still can’t find the answer you’re looking for give us a call or drop up an email. hello@eskimoheat.com.au or 03 7018 1540.

You can find more information in the Double Gordon Installation Guide.

Made and designed in the UK
Power consumption: 400 Watts
Free delivery Australia wide

Does Double Gordon need to be hardwired to a timer switch?

Double Gordon can be hardwired or wired to a plug.
 
When your electrician installs Double Gordon, your electrician can either wire the unit to be controlled by a standard on/off switch or a timer switch.  Many of our customers find the more efficient way to control Double Gordon is to have a timer that comes on 2 or 3 hours before using the towels (to ensure they are lovely and warm) and timed to go off 2 or 3 hours after using the towels (to ensure they are completely dry).
 
The Clipsal app programmable switch is:
 
The manual programmable timer switch is:

Where is Double Gordon made?

All our products are made in the UK using only the best European designed and made components.  Our manufacturers are a skilled team dedicated to creating products built to both be highly effective and made to last, giving you the customer many years of enjoyment and good service.

Do you ship Double Gordon to New Zealand?

Yes we do.  Just add what your need to the cart and select NZ as your country at checkout to view the total including shipping.

Please contact us if you’re interested in delivery to another country. hello@eskimoheat.com.au.

How much does Double Gordon cost to run?

Double Gordon uses 400 watts, so low power consumption compared to other heated towel rails and radiators.  The cost will vary depending on how much you pay per kWh for electricity.  For example if you are paying 30c per kWh and Gordon is using 40% of this, the cost to run Gordon is around 10c per hour.  The real cost saving in using Gordon compared to other heated towel rails is that Gordon warms and dries towels in a flash so you only need it on for 1/3rd of the time of a traditional towel ladder.

Whats in the Box?

1x Double Gordon towel warmer, wall mount brackets and fixings to secure the bracket to most wall surfaces, installation guidelines and instructions.

What colour options are there for Double Gordon?

Choose from 2 colour options White and Black. All finishes are a textured powder coat to ensure a non-slip finish.
 
White: RAL 9016
Black: RAL 9005
 

Will Double Gordon heat my bathroom?

Double Gordon’s primary function is to warm and dry your towels very quickly and efficiently.  In saying that the unit will add some additional warmth and heat output, however, we don’t suggest you rely on it as a main heat source unless your space is fairly small with minimal heat loss. The output is 400 watts but the actual heat output will vary depending on how many towels you have drying/warming on the unit at any given time.

Does Double Gordon dry all eight towels at once effectively?

Yes, Double Gordon will! each of the 8 fins are designed to hold one towel each, so the unit will warm and dry up to 8 towels very efficiently and effectively.

How is Double Gordon controlled/turned on and off?

When your electrician installs Double Gordon, they will need to wire the towel warmer back to a control switch.  The switch can be a simple standard on/off switch on the wall, or the most efficient method of control is a timer switch.  There are quite a lot of timer switch options on the market but we suggest these which are easy to setup and program via a simple phone app https://www.clipsal.com/products/detail?CatNo=41E10PBSWM&itemno=41E10PBSWM-VW&tab-document-1=0#Overview

What stops the towels sliding off?

Double Gordon uses a non slip powder-coated textured finish.

How much does Double Gordon weigh?

Double Gordon weighs: 12kg

Packaged: 15kg

Is Double Gordon's powder coated finish tough?

Double Gordon’s powder coated finish is super tough and long lasting. It’s a dry pigmented polyester powder. The coating process uses an electric charge that causes the dry powder to fuse to the surface of the metal. This is then baked in a curing oven to achieve a smooth coating that creates a hard finish, much thicker and tougher than conventional paint providing a layer of protection against corrosion, scratches/chipping and fading. The pigment can’t transfer because it’s in the plastic itself, it’s not like a dye or ink. 
 
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