Shipping policy

Free shipping Australia-wide

Eskimo Heat offers Free Shipping on all orders throughout Australia and New Zealand when ordering on this website.

We use Direct Freight Express and dispatch from our Melbourne-based warehouse. Usual delivery times are 1-3 business days for most areas. 3-5 business days for Perth and other regional areas.

We will use reasonable endeavors to deliver the products to you in accordance with the delivery times indicated on our website. However, delays may occur and we will not be liable for any losses you suffer as a result of a delay or failure to deliver the products.

When an order is shipped outside of Australia you may be charged duties or taxes by your local government before the items will be released to you, as these are beyond our control, please check with your local customs department prior to ordering should you have any concerns.